programme

Wednesday 18 March

TimeTopicSpeaker      
8.00amRegistration opens
9.00amWelcome - VBC PresidentNick Cooper
9.15amIf great outcomes are all about great relationships what to do when they're NOT so great!
Michael Meehan
10.30amMorning tea
11.00amWhat are psychosocial risks—and why veterinary businesses can't ignore themDana Carver     
11.45amDriving commitment: the role of contextualised care in client decision-makingBrendan Hickman
Lauren Gliddon
12.30pmLunch
1.15pmClient triage, client retention and value Sue Crampton
2.15pmOops - I am now a leader!Sue Crampton
Michael Meehan
3.15pmAfternoon tea
3.45pmThe three P's to a successful practiceLotte Cantley
4.15pmTeam based consultingBrendan Hickman   
5.00pmDay concludes
6.00pmDinner - Sudima Hotel

Thursday 19 March

TimeTopicSpeaker      
8.30amValue Your Vet ProjectLauren Glibbon
Bill Hancock
9.00amHow can artificial intelligence help my business?
TBC
9.45amKeeping yourself wellSally Aitken
10.30amMorning tea
11.00amChallenges and solutions working in rural practiceMark Bryan
12.00pmNeurodiversity Is Not a Buzzword: Embracing Minds That Think DifferentlyTracey Rountree
1.00pmLunch
1.45pmBusiness financesSue Crampton
2.45pmWhat am I going to do now?Panel
3.30pmConclusionNick Cooper
3.45pmDay concludes