| Time | Topic | Speaker |
| 9.00am | Welcome | Brendan Hickman |
| 9.15am | Leadership Having tough discussions and providing effective feedback. | Michael Meehan |
| 10.30am | Morning Tea | |
| 11.00am | Leadership Workshop Settings standards within your clinic by implementing change in a change adverse or change fatigued practice. During this workshop you will focus on transiitioning to a leadership / supervisory role and the importance of understanding change management. | Sue Crampton |
| 12.30pm | Lunch | |
| 1.15pm | Leadership Panel Workshop Ensuring effective team communication systems across the whole practice. | Sue Crampton Michael Meehan Nick Cooper Mark Hosking Stephen Hopkinson Lauren Gliddon |
| 3.00pm | Afternoon Tea | |
| 3.30pm | Client Triage What is it and how do we do it? This will include phone triage, team training and communication / scheduling systems to manage client demands. | Tania Gover |
| 4.30pm | Day concludes |
| Time | Topic | Speaker |
| 8.30am | Team Based Care Workshop Taking your practice efficiency to a new level by effectively utilising your allied veterinary professionals | Sue Crampton Tania Gover |
| 10.00am | Thriving Vets Insights from Seasoned Clinical Practitioners in New Zealand - PhD findings | Charlotte Cantley |
| 10.30am | Morning Tea | |
| 11.00am | Technology What is available and why should you be using it
| Ian Hight Chad Ockerse Emma Gore |
| 12.00pm | Career Pathway How to develop a veterinary nurse career and competency pathway | Lauren Gliddon |
| 12.30pm | Lunch | |
| 1.15pm | Inventory Management Maximising your inventory, the products, the people and the profit. | Tania Gover |
| 3.00pm | Afternoon Tea | |
| 3.15pm | Pulling it all together | Nick Cooper Brendan Hickman Rachel Fouhy |
| 4.00pm | Day concludes |