Supporting clients through grief and euthanasia: a ProSkills package

  • Does talking about euthanasia make you feel uneasy?
  • Can you communicate confidently in with grieving clients?
  • Are your team offering the best possible service to your clients in euthanasia situations?

Description

Delivered by Crampton Consulting Group, ProSkills are a suite of online courses that support individuals to develop their personal skill level. This package will provide you with a toolbox of advanced communication and effectiveness skills to professionally manage these interactions. Though each client and situation is unique, supporting a grieving client is much easier with the right skills.

Modules

1. Supporting the grieving client

Knowing how to support and care for your clients through their grief is an invaluable skill. This ProSkill will help you to understand how to care for your clients. Understand grief and gain practical insight into the grieving process, communication strategies and how to refer clients for professional help. Format: Videocast lessons that should take up to 1 hour to complete.

2. Talking to clients about euthanasia

Learn the essential skills when discussing euthanasia with your clients and helping your clients to prepare for a euthanasia. Understand common client perspectives on euthanasia, ensure your client is informed of all the information they need to know in advance, and provide helpful resources to support your client. Format: Videocast lessons that should take up to 1 hour to complete.

3. Talking to clients after euthanasia

Learn the essential skills when dealing with the emotional and grieving client after a euthanasia has occurred. Understand normal responses to loss, utilising supportive words and actions to support your clients and provide supportive resources after euthanasia. Format: Videocast lessons that should take up to 1 hour to complete.

Important information

  • Enrolment duration is 12 months from enrolment date
  • Package enrolment is for 1 individual to complete all courses

Cost

NZVA member: $50 | Clinic support staff*: $50 | Non-member: $100

Access

Access will be emailed within 3 working days of registration.

Contact

Shannon Leader
Events Manager
shannon.leader@vets.org.nz


* You are eligible for this rate if you work in a support role within a clinic which has staff who are NZVA members.